Business Operations Program ManagerThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.Job Description:Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to the company policy and country regulatory requirements. Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment. Time horizon is typically focused on less than six months for forecasting/planning. Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies. Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals. Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity). Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory. Identifies, recommends, and implements opportunities for improvement across the supply chain. Partners with management and the extended organization to identify operational inefficiencies and new business opportunities. Develops recommendations based on benchmarking, financial results and statistical data. Communicates strategic direction to the organization. Looking for an energetic, proactive professional who likes challenges. Will perform timely carrier performance reviews with internal and external stakeholders, and trend management. As Business Operations Program Manager, must be on top of market conditions, geo-political challenges, and potential natural disasters.Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity). Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory.Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.Responsibilities:
Manages the Dangerous Goods and leads the Business Continuity processes for a range of logistics teams within the Global Logistics Organization.
Independently develops solutions for projects, including managing complex issues, by applying in-depth supply chain and industry knowledge.
Leads cross-functional and cross-regional project teams, providing mentoring and guidance.
Leads the Business Continuity program for a range of logistics teams within the Global Logistics Organization.
Consults with business leaders and service providers on a wide range of Supply Chain issues.
Interprets data received form more junior individual contributors and develops recommendations that optimize performance.
Independently executes the demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.
Identifies opportunities for process improvement and develops recommendations.
Drives backlog management.
Gathers demand data from country, region and account managers to synthesize information using complex analyses, and delivers demand signals to the supply base to contribute to demand forecasting.
Reviews performance metrics on a regular basis, identifying opportunities for improvement.
Contributes to priority projects with complex analyses and assists in developing recommendations.
Communicates requirements and guidelines to the regional and global business unit planning teams.
Mentors junior-level staff.
Coordinates, develops, and manages Business Continuity program.
Education and Experience Required:
First level university degree or equivalent experience; may have advanced university degree.
Typically 4-6 years of experience in a supply chain.
Very strong communication and influencing skills; mastery in English and local language.
Hands on experience working on projects, leading and/or participating
Basic project management skills needed to lead teams.
Strong knowledge of Excel for data analysisa and PowerPoint for executive presentations.
Experience in Power BI and Macros is a nice to have.
Experience in more than one supply chain function is nice to have.
Hands on experience and (not necessarily decision-making expertise) on Business Continuity
Knowledge and Skills:
Experience in Logistics is preferred.
Strong understanding of supply chain processes (plan, source, make deliver).
Very strong analytical and data modeling skills.
Proven relationship management skills.
Strong team and project management skills, including project structuring, to lead cross-functional teams; recognized as Subject Matter Expert.
Strong business acumen and technical knowledge within area of responsibility. Driven to improve, Process improvement mindset.
Strong understanding of the company's overall supply chain strategy.
Extensive understanding of Material Requirements Planning (MRP), Available to Promise (ATP) and master scheduling.
Good understanding of national and international trade requirements to align customs/trade function with business objectives.
Thorough knowledge of inventory analysis.
Developed leadership skills including team-building and conflict resolution and management.
Project Management skills, certification not necessary.
Join us and make your mark!We offer:
A competitive salary and extensive social benefits
Diverse and dynamic work environment
Work-life balance and support for career development
An amazing life inside the element! Want to know more about it?
Then let’s stay connected!HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business Acumen, Coaching, Complex Project Management, Contract Management, Creativity, Critical Thinking, Customer Experience Strategy, Data Science, Design Thinking, Empathy, Engineering Product Development, Financial Acumen, Follow-Through, Global Sourcing, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Manufacturing Supply Chain, Negotiation {+ 4 more}What We Can Offer You:Health & WellbeingWe strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.Personal & Professional DevelopmentWe also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.Diversity, Inclusion & BelongingWe are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.Let's Stay Connected:Follow on Instagram to see the latest on people, culture and tech at HPE.#puertoricoJob: Supply Chain & OperationsJob Level: ExpertHPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: .Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
