Manager, Terr Mgmt (Retail Independent & Specialty Sales)
Cardinal Health View all jobs
- Guaynabo, PR
- Permanent
- Full-time
- Conduct PBC visits to the territory to supervise performance and monitor sales results and customer performance
- Prepare and support contract development, analysis, and proposals
- Develop tools for identifying and managing potential markets
- Manage and execute business strategies to achieve defined results
- Promote marketing solutions and programs
- Participate in pharmacy conventions
- Monitor and improve sales metrics
- Support continuous improvement initiatives aligned with commercial goals
- Lead and develop a team of Direct Sales Representatives to drive performance, accountability, and sustain revenue growth for Cardinal Health.
- Establish and execute sales strategies that strengthen long‑term relationships between customers, Cardinal Health, and affiliated organizations such as Group Purchasing Organizations (GPOs).
- Oversee the management of customer portfolios involving solutions, products, and services ranging from simple to moderately complex sales engagements.
- Ensure consistent achievement of sales objectives through effective territory planning, pipeline management, and forecast discipline.
- Coach the team on value‑based selling, customer engagement cadence, and upselling strategies to maximize customer lifetime value.
- Monitor market dynamics, customer needs, and competitive activity to position Cardinal Health as a trusted strategic partner.
- Partner cross‑functionally with Marketing, Operations, and Supply Chain to ensure flawless execution and customer satisfaction.
- Drive accurate use of CRM, inventory, and reporting systems to support operational excellence and data‑driven decisions.
- Maintain oversight of inventory management practices, demand forecasting, and audit compliance within the assigned area.
- Foster a high‑performance sales culture rooted in ethical conduct, collaboration, continuous improvement, and Cardinal Health values.
- 8-12 years of relevant experience, preferred
- Bachelor’s degree in related field, or equivalent work experience, preferred
- Sales experience with supervisory responsibilities over sales teams, required
- Intermediate proficiency in Microsoft Office, required
- Fully Bilingual in: Spanish and English, required
- Active Puerto Rico Driver License is required
- Willingness to travel as needed
- Manage department operations and supervises professional employees, front line supervisors and/or business support staff
- Participate in the development of policies and procedures to achieve specific goals
- Ensure employees operate within guidelines
- Decisions have a short-term impact on work processes, outcomes and customers
- Interact with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
- Interactions normally involve resolution of issues related to operations and/or projects
- Gain consensus from various parties involved