General Manager
D.C. Global Talent View all jobs
- San Juan, PR
- Permanent
- Full-time
San Juan, Puerto Rico | Salary: NegotiableAbout the Property
Launching in February 2026, Casa Collection will be a distinctive portfolio of guesthouses and hotels designed to provide authentic, transformative experiences that create lasting memories for guests. Our curated guest houses—Casa Lucienne, Casa Botanica, Casa Lotus, and Môme Beach House (launching next month) combine soulful design, cultural programming, and personalized service. Each Casa reflects our belief in hospitality as a form of art, connection, and community.Role Overview
The General Manager will play a critical role in the success of Casa Collection, from its launch and beyond. We are seeking a versatile, detail-oriented leader and exceptional communication skills. The ideal candidate will be highly organized, technically savvy, proactive, and service-driven, with a proven ability to establish and streamline communications, directives, protocols, and processes.This individual will oversee property performance, mentor teams, elevate service standards, and ensure the highest levels of guest satisfaction — consistently delivering experiences that surpass expectations while representing the brand with professionalism and warmth.Key Responsibilities
● Lead day-to-day operations across four boutique properties.
● Act as the face of the brand, ensuring an elevated guest experience.
● Oversee and mentor the Director of Operations and property teams.
● Uphold service and brand standards across all properties.
● Partner with existing digital marketing support to optimize exposure.Requirements
● Bilingual in Spanish and English.
● Excellent interpersonal and leadership skills.
● Local experience in Puerto Rico strongly preferred.
● Prior boutique or lifestyle hotel experience is an advantage.● Must be legally authorized to work in Puerto Rico or the US.